What does exceptional customer service look like? At Jerry Smith Kia Burlington we believe that great service always looks like something because actions speak louder than words. That said, we invite you to see what our customers have to say about their shopping experiences with us here.
4.9 out of 5 stars
We bought a 2017 Kia in February 2018; we have had no problems with scheduling maintenance or getting questions answered about our 'new' car. Bob has never been anything but polite and businesslike with us.
Sat down on superbowl Sunday with Ryan and got into a pre-owned optima hybrid. Great experience, great service. Oil changes and car washes free for life? Sign me up.
This was the 1st time in years that my wife and I went shopping for a car and Jerry Smith Kia gave us a fantastic experience from start to finish! Every question was answered and no detail was overlooked or forgotten. We purchased our new Telluride here and love the vehicle and loved our experience at the dealership. We truly felt like family by the time we left. Great job, and thank you to Adam and the entire staff at Jerry Smith Kia!
Excellent service and friendly staff make a great place to get you a vehicle.
Great place to buy a new car. Mark gave my wife a great deal. I will be going back when we need a new one.
Tim was a great salesman to do buisness with.No pressure and very friendly.I look forward to do more buisness with smith kia.Thank you
Mark Sumner sold me my car and he was absolutely wonderful. He was so kind and helpful. I would 100% buy another car from him. He was willing to try to negotiate on the price and was overall just a very nice person to do business with.
had an awesomely quick purchase after I convinced myself to just do it. I'm glad I had such a great salesman that helped me make the purchase process so easy. thank you smith kia
Mark Sumner was our sales associate and he went above and beyond to make sure my daughter purchased a very safe car and she loves it because it's "so cute". I will definitely be back for my next vehicle purchase.
5 star dealer experience! I went around to multiple dealerships on Friday and was very clear that I wasn't buying yet and was just looking at all the makes and models available. Jordan was very patient with me and was more than willing to talk with me about the models available.
Then on Sunday I went around with the intention to buy, my first stop was the Toyota dealership, which I walked out of due to an inept salesman who refused to listen to me. I told my wife about the experience I had with Jordan on Friday and recommended we go there. A few hours later we were driving away in our brand new Kia Niro. Thanks to Jordan and the rest of the Jerry Smith Kia crew for making our buying process the best we've had to date. This truly is a 5 star dealer!... More